DLG User Agreement | Terms of Use
Effective Date 09/17/2026
Introduction
DLG provides a wide range of online software platforms, including CTSO (Career and Technical Student Organizations) National and State Membership, Conference Registration, Competitive Events Management, Testing and Judging/Scoring. DLG specializes in providing online software platforms designed to help CTSO (Career and Technical Student Organization) educators streamline allowing CTSO educators to register students for competitive events, compete in events at conferences, testing and scoring.
Definitions
Client. The organization or entity that obtains DLG Services and maintains the applicable account or service relationship with DLG. Organizational affiliation or hierarchy alone does not make one Client responsible for another Client’s separately established DLG account.
Account Owner. The individual designated by the Client as responsible for the Client’s DLG account and service relationship, including administrative responsibility for the applicable Services and, where applicable, responsibility for or oversight of payment. The Account Owner represents that they are authorized to accept these Terms on behalf of the Client.
Authorized User. An individual authorized by the Client or Account Owner to access or use some or all Services associated with the Client’s account. Authorized Users must comply with these Terms when using the Services. Access alone does not represent authority to accept additional contractual obligations on behalf of the Client.
Client Data. Data and content collected, entered, uploaded, imported, configured, transmitted, or otherwise managed by or on behalf of a Client through the Services. Nothing in this definition changes ownership of Client Data established elsewhere in these Terms.
Services. The online software applications, platforms, systems, modules, websites, portals, functionality, Content, and related technology and services provided by DLG and accessed through the Internet, a web browser, or another DLG-authorized method.
Terms of Use
This Web Page details the "Terms of Use" between you or anyone associated with your organization and DLG Enterprises, Inc ("DLG"). You must agree to these terms before you can use ANY DLG online software programs. Unless otherwise provided in an addendum, you hereby agree and acknowledge that you or anyone associated with your organization are expressly prohibited from distributing, sharing, conveying, transferring or otherwise disclosing the following information without the expressed written consent of DLG Enterprises: DLG Intellectual Property including all Content, models, software, data and any materials of the content, including but not limited to the design, structure, selection, coordination, expression "look and feel" and arrangement of such content"
DLG Membership Systems (MRS); DLG Conference Management Systems (CMS);DLG Conference Registration Systems (CRS) (All Modules); DLG Online Testing Systems (All Modules); DLG Online Practice Testing Systems (All Modules);DLG Web Portal; DLG Issued Usernames, Passwords, Authentication Credentials and Access Information; DLG Online Judge Pro; DLG Electronic and Written Operation Manuals, Training Manuals, Videos and Presentations; DLG Marketing Videos, Presentations and any other form of media and materials
Service Rules:
You agree: (a) That you will (1) Comply with all applicable laws, including without limitation, privacy laws, publicity laws, intellectual property laws, anti-spam laws, export control laws, tax laws and regulatory requirements; and (2) provide accurate information to us. (b) That you will NOT (1) use or attempt use another’s account or share your account with another; (2) Use the services in violation of applicable law or any school policies; (3) Disable, circumvent or intentionally bypass any security feature, access controls or use limits of the Services; (4) Disclose information that you do not have the right to disclose (such as confidential information of others); (5) Violate the intellectual property rights or other proprietary rights of others; (6) Post anything that contains software viruses, worms, or any other harmful code or interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack); (7) Imply or state that you are affiliated with or endorsed by DLG without our express consent; (8) Rent, lease, loan, trade, sell/resell or otherwise monetize the Services or access to them; and/or (9) Use the Services to degrade others on the basis of gender, race, class, ethnicity, national origin, religion, sexual preference, orientation or identity, disability, or other classification.
If you have any questions or concerns regarding the "Terms of Use", or if the “Terms of Use” does not meet the needs of your organization, please contact us at 863.420.9000 or [dlg.exec@registermychapter.com](mailto:dlg.exec@registermychapter.com).
These Terms govern the Client’s use of DLG Services unless DLG and the Client have entered into a current written agreement or addendum that expressly governs the applicable Services. To the extent a current written agreement or addendum conflicts with these Terms, the current written agreement or addendum controls with respect to the conflicting provision. Upon expiration or termination of such written agreement, continued use of DLG Services is subject to the then-current Terms of Use unless otherwise agreed by DLG in writing.
Use of the Services:
Use of the Services and any DLG Systems are subject to all of the terms, conditions and restrictions of the Agreement and Addenda between DLG and you and the entity through which you were provided a Login ID and Password. By accessing the Services, you acknowledge that you have read and are bound by all of the terms, conditions and restrictions contained in this Agreement and Addenda. Furthermore, by accessing the Services for any DLG Systems, you acknowledge that you have the authority to bind the organization for which you are using this website to all the terms, conditions and restrictions contained in this agreement.
1. Services
1.1 Access to Services. DLG agrees to provide you with access to the Services, and all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, information, data and material therein ("Content") subject to these Terms of Use.
1.2 USE OF WEBSITE. YOU WILL NOT IN CONNECTION WITH YOUR USE OF THIS WEBSITE:
(A) VIOLATE ANY APPLICABLE LOCAL, STATE, NATIONAL OR INTERNATIONAL LAW, STATUTE, ORDINANCE, RULE OR REGULATION, INCLUDING WITHOUT LIMITATION THOSE RELATING TO COMPETITION OR ANTITRUST;
(B) INTERFERE WITH OR DISRUPT THE COMPUTER NETWORKS OF DLG OR ATTEMPT TO DO SO;
(C) FORGE HEADERS OR IN ANY MANNER MANIPULATE IDENTIFIERS IN ORDER TO DISGUISE THE ORIGIN OF ANY INFORMATION;
(D) DOWNLOAD, UPLOAD, POST, TRANSMIT, PUBLISH, OR DISTRIBUTE ANY MATERIAL THAT INFRINGES, VIOLATES, BREACHES OR OTHERWISE CONTRAVENES THE RIGHTS OF DLG OR ANY THIRD PARTY, INCLUDING ANY COPYRIGHT, TRADEMARK, PATENT, RIGHTS OF PRIVACY OR PUBLICITY OR ANY OTHER PROPRIETARY RIGHT;
(E) INTERFERE WITH OR DISRUPT THE USE OF THE WEBSITE OF ANY OTHER CUSTOMER OR USER OR REVERSE LOOK-UP, TRACE OR SEEK TO TRACE ANY INFORMATION ON ANY OTHER USER OF OR VISITOR TO THE WEBSITE, OR ANY OTHER CUSTOMER OF DLG, INCLUDING ANY DLG ACCOUNT NOT OWNED BY YOU;
(F) PROBE, SCAN OR TEST THE VULNERABILITY OF THE WEBSITE OR ANY NETWORK CONNECTED TO THE WEBSITE OR ATTEMPT TO GAIN UNAUTHORIZED ENTRY OR ACCESS TO THE COMPUTER SYSTEMS OF ANY OTHER PERSON OR ENTITY;
(G) TAKE ANY ACTION THAT IMPOSES AN UNREASONABLE OR DISPROPORTIONATELY LARGE LOAD ON THE INFRASTRUCTURE OF THE WEBSITE OR DLG'S SYSTEMS OR NETWORKS, OR ANY SYSTEMS OR NETWORKS CONNECTED TO THE WEBSITE OR TO DLG; OR
(H) DOWNLOAD, UPLOAD, POST, TRANSMIT, PUBLISH OR DISTRIBUTE ANY MATERIAL OR INFORMATION THAT CONSTITUTES OR ENCOURAGES CONDUCT THAT WOULD CONSTITUTE A CRIMINAL OFFENCE, GIVE RISE TO OTHER LIABILITY, OR OTHERWISE VIOLATE APPLICABLE LAW. YOU MAY NOT USE ANY "DEEP-LINK", "PAGE-SCRAPE", "ROBOT", "SPIDER" OR OTHER AUTOMATIC DEVICE, PROGRAM, ALGORITHM OR METHODOLOGY, OR ANY SIMILAR OR EQUIVALENT MANUAL PROCESS, TO ACCESS, ACQUIRE, COPY OR MONITOR ANY PORTION OF THE WEBSITE OR ANY CONTENT, OR IN ANY WAY REPRODUCE OR CIRCUMVENT THE NAVIGATIONAL STRUCTURE OR PRESENTATION OF THE WEBSITE OR ANY CONTENT, TO OBTAIN OR ATTEMPT TO OBTAIN ANY MATERIALS, DOCUMENTS OR INFORMATION THROUGH ANY MEANS NOT PURPOSELY MADE AVAILABLE THROUGH THE WEBSITE. DLG RESERVES THE RIGHT TO BAR ANY SUCH ACTIVITY.
2. Content
2.1 USE OF CONTENT. UNLESS PROVIDED OTHERWISE IN ANY ADDENDUM, YOU HEREBY AGREE AND ACKNOWLEDGE THAT YOU ARE EXPRESSLY PROHIBITED FROM (I) MAKING AVAILABLE BY DEMONSTRATION OR OTHERWISE ALL OR ANY PORTION OF THE CONTENT TO ANY OTHER PERSON OR ENTITY, EXCEPT AS EXPRESSLY PERMITTED IN THIS TERMS OF USE OR IN AN ADDENDUM; AND (II) CREATING DERIVATIVE WORKS FROM THE CONTENT; AND (III) USING THE CONTENT IN THE PROVISION OF ANY SERVICES TO THIRD PARTIES. IN ADDITION, YOU SHALL NOT (I) DISTRIBUTE, TRANSFER, SUB-LICENSE, RENT, LEND, TRANSMIT, SELL, RE-CIRCULATE, REPACKAGE, ASSIGN, LEASE, RESELL, PUBLISH, COPY, TRANSLATE, CONVERT, DECOMPILE, ALTER, ENHANCE, DISASSEMBLE, MODIFY, OR CHANGE ALL OR ANY PORTION OF THE CONTENT; (II) USE THE CONTENT FOR ANY ILLEGAL PURPOSE OR IN ANY MANNER INCONSISTENT WITH THE PROVISIONS OF THIS TERMS OF USE; NOR (III) USE CONTENT AND/OR DLG SYSTEMS IN ANY MANNER NOT PERMITTED HEREUNDER. DLG MONITORS FOR ILLEGAL ENTRY INTO DLG WEBSITES.YOU MAY USE CONTENT (SUCH AS DATA SHEETS, KNOWLEDGE BASE ARTICLES, AND SIMILAR MATERIALS) PURPOSELY MADE AVAILABLE BY DLG FOR DOWNLOADING FROM THE WEBSITE, PROVIDED THAT YOU (I) DO NOT REMOVE ANY PROPRIETARY NOTICE OR DISCLAIMER LANGUAGE IN ANY COPIES OF SUCH DOCUMENTS, (II) USE SUCH INFORMATION ONLY FOR YOUR SPECIFIC ORGANIZATION, NON-COMMERCIAL INFORMATIONAL PURPOSE.
2.2 Modification of Services and Content.
The Services and Content are subject to modification by DLG. DLG may also make changes to any products or services offered on the Services, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Services with respect to products and services may be out of date, and DLG makes no commitment to update the materials on the Services with respect to such products and services.
2.3 Use of Embedded Video.
When using any video incorporated into the Services ("Video") you must: (i) Ensure that the video is only available for use to your specific organization. (ii)Retain the headline and any byline associated with the Video. You must not: (i)Edit, adapt, translate or otherwise alter the Video; (ii)Distort the meaning or message of the Video by association, implication or combination; (iii)Syndicate or otherwise charge a fee for access to the Video; (iv)Use Video in a manner that could amount to derogatory treatment within the meaning of the applicable United States copyright, intellectual property, or other applicable law; and (v)Present Video or your web-site in a way that seeks to replicate, or pass off your website as a resource belonging to or endorsed by us.
2.4 By agreeing to the Terms of Use, you give DLG full permission to use your organization's logo on your site(s). If any dispute arises from using your organization's logo, you will indemnify, defend and hold harmless DLG and its affiliates, directors, officers, agents, employees, successors, assigns and all Data Providers, and each of their affiliates, directors, officers, agents, employees, members, partners, successors and assigns ("DLG Indemnities") from and against any and all losses, liabilities, damages, costs (including reasonable attorneys' fees) and expenses arising as a result of any claims, suits or proceedings (collectively, "Claims") brought by any third party against any DLG Indemnities arising from your use of the Services.
3. Intellectual Property
3.1 Intellectual Property. The ownership and intellectual property rights of the Services and all DLG Systems including all Content, models, software, data and any materials of the Content, including but not limited to the design, structure, selection, coordination, expression "look and feel" and arrangement of such Content, and enhancements, modifications or additional Content thereto shall be the sole and exclusive property of DLG. For avoidance of doubt, nothing in this Section grants DLG ownership of Client Data. You shall not (i) copy or rely upon such material for any purpose including reverse engineering or disclose it to any third party for any purpose whatsoever; (ii) by act or omission infringe upon DLG's intellectual property rights in the Services. You acknowledge that the Services, was developed, compiled, prepared, revised, selected and arranged by DLG and others (including certain information sources (each a "Data Provider") through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort and money, and constitute valuable intellectual property and trade secrets of DLG. You acknowledge that you have no ownership or license rights in or to any of DLG’s intellectual property and trade secrets.
3.2 Trade Marks. You shall not use any of DLG's trademarks, trade names or service marks in any manner, and in no event in a manner accessible by or available to any third party. You acknowledge that you have no ownership or license rights in or to any of these names or marks
4. Log-in
4.1 Log-in. You acknowledge that log-on access codes and passwords, which are provided to you are for use only by the Designated Users (as defined in the Agreement and Addenda) and shall ensure that each log-on access code is kept confidential. You agree to accept sole responsibility for the use and protection of the passwords that DLG will present to you and Designated Users, including protecting the confidentiality of such passwords. You shall use commercially reasonable efforts to prohibit or cease any unauthorized access to the DLG Services on the Services. The log-ins provided by DLG are personal to certain Designated Users and may not be shared.
5. Disclaimer of Warranties and Limitation of Liability
5.1 Disclaimer of Warranties. The Services, All DLG Systems and Content provided to you by DLG shall be on "as is" basis. Neither DLG, its affiliates nor any Data Provider make any warranty, express or implied, as to the accuracy, timeliness or completeness of the Content or as to the results to be attained by you or others from the use of the Content. You hereby acknowledge that there are no express or implied warranties of title, merchantability or fitness for a particular purpose or use, and that the Services, All DLG Systems and Content has not relied upon any warranty, guaranty or representation made by DLG, its affiliates or any Data Provider, except the representations made by DLG specifically set forth in this Terms of Use.
5.2 No Liability. Neither DLG, its affiliates nor any Data Provider shall in any way be liable to you or any client of yours for any inaccuracies, errors or omissions, regardless of cause, in the Content provided hereunder or for any damages (whether direct or indirect) resulting there from. Without limiting the foregoing, DLG shall have no liability whatsoever to you, whether in contract (including under an indemnity), in tort (including negligence), under a warranty, under statute or otherwise, in respect of any loss or damage suffered by you as a result of or in connection with any opinions, recommendations, forecasts, judgments, or any other conclusions, or any course of action determined, by you or any client of yours, whether or not based on the Content. All membership, conference, testing, judges and web portal site data, together with all other Client Data processed through DLG Services shall remain the exclusive property of the Client and DLG has no right to use, transmit, or retain Client Data except as reasonably necessary to provide, secure, support, maintain, and administer the Services; carry out authorized Client instructions; or comply with applicable legal obligations. Client shall own all rights, title and interest in and to all of the Client Data and shall have sole responsibility for the legality, reliability, integrity, accuracy, distribution and quality of their Data.
5.3 Consequential Damages. Under no circumstances will DLG have any liability arising from contract (including under any indemnity), in tort (including negligence), under any warranty (express or implied) under statute or otherwise, in each case for any indirect, incidental, special or consequential damages with respect to the subject matter of this Terms of Use, including loss of profits, regardless of whether such damages could have been foreseen or prevented.
6. Indemnification
6.1 You will indemnify, defend and hold harmless DLG and its affiliates, directors, officers, agents, employees, successors, assigns and all Data Providers, and each of their affiliates, directors, officers, agents, employees, members, partners, successors and assigns ("DLG Indemnities") from and against any and all losses, liabilities, damages, costs (including reasonable attorneys' fees) and expenses arising as a result of any claims, suits or proceedings (collectively, "Claims") brought by any third party against any DLG Indemnities arising from your use of the Services.
7. Violation of These Terms of Use
7.1 You agree that DLG may, in its sole discretion and without prior notice, terminate your access to the Services and/or block your future access to the Services if DLG determines that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Services. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to DLG, for which monetary damages would be inadequate, and you consent to DLG obtaining any injunctive or equitable relief that DLG deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies DLG may have at law or in equity.
7.2 You agree that DLG may, in its sole discretion and without prior notice, terminate your access to the Services, for cause, which includes (but is not limited to): (i) requests by law enforcement or other government agencies, (ii) a request by you (self-initiated account deletions), (iii) discontinuance or material modification of the Services or any service offered on or through the Services, or (iv) unexpected technical issues or problems.
7.3 If DLG does take any legal action against you as a result of your violation of these Terms of Use, DLG will be entitled to recover from you, and you agree to pay, all reasonable legal costs of such action, in addition to any other relief granted to DLG. You agree that DLG will not be liable to you or to any third party for termination of your access to the Services as a result of any violation of these Terms of Use.
8. General
8.1Variation to Terms of Use. DLG reserves the right to change any or all of their Terms of Use at any time, for any reason or without reason. Your use of the Services following any change in the Terms of Use will constitute your agreement to be bound by the new Terms of Use, as changed.
8.2 Relationship between the Parties. There is no joint venture, partnership, agency or fiduciary relationship existing between the parties and the parties do not intend to create any such relationship by this Terms of Use.
8.3 Invalidity. If any provision in or any part of this Terms of Use shall be found to be illegal or unenforceable under any enactment or rule of law then that provision or part shall to that extent be deemed not to form part of this Terms of Use and the remaining provisions shall continue in full force and effect.
8.4 Governing Law. Your access to and use of the Services and any DLG Systems are governed by and will be construed in accordance with laws of the State of Florida without regard to the principles of conflicts of laws of other jurisdictions. Each party submits to the exclusive jurisdiction of the courts of the State of Florida for the purposes of determining any dispute arising out of the Terms of Use, its construction or the transactions contemplated by it.
9. Third Party Restrictions
9.1 In addition to the rights and restrictions set forth in agreement(s) that you have entered into with member(s) of DLG ("DLG"), use of DLG services is subject to the additional following terms: You may be required to enter into, or to comply with the terms of, a third-party licensor agreement. You may receive such terms within the service itself, or directly by the third-party licensor. To the extent that you redistribute any third-party services, you must obtain all required approvals for control and redistribution of such third-party services. You are responsible for any and all costs and fees associated with agreements entered into with any such third-party licensor. If a third-party licensor ceases to make one or more of its services available to DLG, or requires DLG to suspend or terminate the provision of all or any part of its services to you, or if DLG terminates its arrangements with the third-party licensor, then DLG may suspend or terminate that part of its services immediately without notice or further obligation to you. Content provided by third-party licensors ("Third Party Content") may contain (i) restrictions, including without limitation, as to disclosure and use of the Third Party Content; and (ii) specific disclaimers with regard to such Third Party Content, including without limitation disclaimer for liability for inaccuracies, errors or omissions; which may be displayed in and shall apply to the Third Party Content. Such Third Party Content is provided by other, non-DLG information providers and therefore DLG has no responsibility and makes no representations or warranties as to the accuracy, timeliness or completeness of the Third Party Content. DLG shall not be held liable for any loss or damage caused by the inaccuracies, errors or omissions, incomplete or late Third Party Content.
Privacy and Student Data
DLG’s collection, access, use, processing, retention, disclosure, and protection of personal information and Client Data are further described in DLG’s Privacy & Security Policy. These Terms and that Policy are intended to be read together, and nothing in the Policy changes Client ownership of Client Data established in these Terms.
DLG does not sell student personal information or use student personal information for behavioral advertising. DLG processes student information only for authorized purposes associated with providing and supporting the Services, pursuant to Client-authorized instructions, or as otherwise permitted or required by applicable law.
Where Client Data includes student information or education records, the Client is responsible for establishing the legal authority required to collect, use, and provide that information to DLG, including authority required under FERPA or other applicable federal or state privacy law. DLG does not determine the Client’s legal basis for obtaining student information from schools, districts, states, parents, students, or other sources.
Accessibility
DLG is committed to improving the accessibility of DLG-developed and DLG-controlled platform functionality. Current accessibility characteristics of applicable DLG products may be described in DLG Accessibility Conformance Reports (ACRs) and related accessibility disclosures. Such documentation may be updated as products, testing, and accessibility information change.
DLG is responsible for accessibility of DLG-developed and DLG-controlled functionality to the extent provided by applicable law and these Terms. The Client is responsible for accessibility of content created, supplied, uploaded, modified, configured, or otherwise controlled by the Client. Independent third-party technology or content may have separate accessibility characteristics outside DLG’s direct control.
ACRs and related accessibility disclosures are supporting conformance information and do not constitute a warranty, guarantee, or certification of universal accessibility or complete conformance unless expressly agreed by DLG in writing. Nothing in this section waives or disclaims an accessibility obligation imposed directly on DLG by applicable law.
Service Provider and Client-Selected Third-Party Clarification
DLG may use third-party service providers to host, operate, secure, support, communicate through, or otherwise assist DLG in providing portions of the Services. DLG may permit such providers to access or process Client Data only to the extent reasonably necessary to perform authorized functions, subject to DLG’s applicable privacy, security, contractual, and legal obligations.
A Client may elect to configure or connect independent third-party services for use with its DLG account. The Client selects and maintains its relationship with the applicable provider and is responsible for the terms, fees, privacy practices, security practices, accessibility characteristics, and other requirements associated with the Client’s use of that third-party service. DLG may facilitate technical integration but does not control the independent provider.
Nothing in this clarification limits the third-party restrictions, disclaimers, suspension or termination rights, or other protections provided to DLG elsewhere in these Terms.
Third-Party Requirements
A Client may use the Services in connection with obligations the Client has to governmental entities, educational organizations, associations, customers, or other third parties. The Client is responsible for representations, certifications, warranties, indemnities, or other commitments the Client makes to such third parties unless DLG separately and expressly agrees in writing to accept a particular obligation.
DLG may provide factual information concerning DLG-controlled Services, including applicable accessibility, privacy, security, technical, or compliance information, to assist the Client in evaluating or responding to third-party requirements. Providing such information does not make DLG a party to the Client’s agreement and does not, by itself, constitute DLG’s acceptance of any certification, warranty, indemnity, contractual requirement, or other obligation undertaken by the Client.
Nothing in this section limits any obligation imposed directly on DLG by applicable law.
